VTiger Cambodia

Systems Management

 

Although widely adopted at an enterprise level, professional systems management has been out of the reach of small and medium-sized businesses because of the cost and administrative overheads involved, until now.

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There are many open source tools to allow remote monitoring and notification of issues arising from day to day issues with running a computer system.

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But why do small and medium-sized businesses need monitoring? After all, they seem to have been getting along just fine without it.

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For a start, that is not strictly true. It is rare to find a company that has never had an IT problem or complaints from users. Smaller businesses tend to act only when something goes wrong, but if they anticipate problems before they happen, small business owners can save themselves a lot of heartache in the long run and prevent business losses.

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Monitoring performance

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Another issue is performance. How can you know what an acceptable level of performance is until you establish a baseline? And if users complain about how long it takes them to log in, you need a monitoring tool to investigate why.

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Acting on alerts

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The biggest issue for many smaller businesses when they first deploy systems monitoring is that they will get too many alerts and will not know which ones to act on. Greychain Cambodia has used its experience from previous deployments to decide which alerts are crucial for mid-sized companies to start with and disable the rest. This gives owners time to fine-tune the alerts, so that each alert is pertinent to their business. In time, they can add their own custom alerts that will be unique to their business.

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Resolving Problems

 

Once problems have been identified they need to be resolved in a timely manner. Greychain has the resources required to solve your IT related problems.

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Contact Greychain Cambodia Ltd today to find out more.